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Mela

For festivals and independent events

Sell out. Keep every fan.

Ticketing that handles the hard parts: honest all-in prices, capacity shared across tickets, sales you watch as they happen, and a door app that keeps going when the signal doesn't.

No contract and no monthly fee. Free events stay free.

OrdersLive
  1. Priya Shah£244.30ME-8KQ2MD · 2 × Weekend PassJust now
  2. Tom Ellis£164.85ME-4HX7RA · Weekend + Camping12s ago
  3. Amara Okafor£182.60ME-Z3N9WE · 4 × Day Pass40s ago
  4. Liam Walsh£225.90ME-6TB1QC · VIP Weekend1m ago
per paid ticket, never more than £5.00
1.5% + 35p
on free events, however many you give away
£0
tickets sold that weren’t there. The database refuses
0
of scanning at the door with no signal
12 hrs

01Honest prices

The price on the poster is the price at checkout

UK law now says mandatory fees belong in the headline price. We've always worked that way. Buyers see one all-in figure from the first screen to the receipt.

You choose whether our fee is added to your price or taken from it. Either way, you see exactly what you'll receive before you publish.

Work out your fees
Weekend PassFee passed on
Your price
£20.00
Mela fee
£0.65
Buyers see, from the first screen
£20.65
You receive
£20.00

02Capacity that matches reality

One site limit, every ticket that shares it

Weekend passes, day tickets and camping all draw on the real limits of your site, so selling one never oversells another.

Places in someone's basket are held for 15 minutes, then go back on sale. A database constraint is the final guard: when 100 buyers raced for one ticket in our tests, exactly one got it.

Capacity3 shared limits
  • Site capacity1,042 left of 5,000
  • Camping0 left of 1,500
  • Parking495 left of 900

Sold In someone's basket

03Live sales

Watch your on-sale as it happens

Orders, holds, refunds and arrivals appear in your dashboard within seconds, with no reloading. Your finance lead sees money, your door team sees the door, and nobody sees more than their role allows.

Riverside Festival 2027Live
Revenue today
£38,204.30
Sold today
312
In baskets
46

8amOn-sale, 1pm7pm

04The door

A field with no signal is still a door

The door app installs from the browser, downloads your guest list, and checks every ticket's signature on the phone. Lose signal and it keeps letting people in, then syncs and flags any ticket let in at two doors.

How the door app works
Main gate No signal

Let them in

Weekend Pass · Amara Okafor

Checked on this phone · syncs when signal returns

05Payment plans

A deposit today, the rest in instalments

Big festivals sell months ahead, and fans spread the cost. Payment plans are what we're building next: deposits, scheduled payments, automatic retries and a page for buyers to manage their own plan.

Every date and the total are shown before anyone pays, and a plan never costs more without saying so.

Choose how to payComing soon
Pay in full£132.00
Pay monthly£33.00 today
  1. Today£33.00
  2. 1 Feb£24.75
  3. 1 Mar£24.75
  4. 1 Apr£24.75
  5. 1 May£24.75

Total £132.00, the same as paying in full

Everything included

No add-on fees, no plans to upgrade

Every event gets every feature. Here's some of what comes with your first one.

  • Promo codes

    Single codes or 2,000 at a time, with limits per buyer.

  • Add-ons and options

    Parking, camping and T-shirt sizes, each with its own stock.

  • Releases

    Early bird sells out, and the next price goes on sale by itself.

  • Refunds

    Part, whole or by amount. A cancelled event refunds everyone in one go.

  • Tickets by email

    QR codes in the email, a PDF, and a ticket for each named guest.

  • Team roles

    Owners, admins, event managers, finance and door staff, each seeing what they need.

  • Audit log

    Who refunded, who published, who changed a role, in plain sentences.

  • Scheduled on-sales

    Pick the minute tickets go live, and it publishes itself.

  • Exports

    Orders and attendees as spreadsheets, whenever you like.

  • Paid by Stripe

    Money lands in your own Stripe account, not ours.

  • Private by default

    Health and access answers stay hidden from finance and door staff, and out of exports.

  • No feature gates

    Every feature on every event. The fee is the only price.

Your audience

Your fans are yours

We don't sell your buyers to other events or put our brand between you and them.

  • Export every order and attendee, whenever you like
  • Your name on the event page, as the seller
  • No marketing in your buyers’ ticket emails
  • Leave at any time, and take everything with you

Your next on-sale, without the spreadsheet

Create an event, connect Stripe and start selling. It takes minutes, and it's free until you sell a paid ticket.