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Mela

Pricing

One fee. Shown up front.

1.5% + 35p per paid ticket, never more than £5.00. Free events are free. No monthly fee, no contract, and every feature on every event.

Start selling, free

Free events

£0for every free ticket

  • Every feature
  • Unlimited free tickets
  • Door app included

Paid tickets

1.5% + 35pper paid ticket, capped at £5.00

  • £0.65 on a £20 ticket
  • £1.10 on a £50 ticket
  • £5.00 on tickets from £310.00

Pass it on to buyers, or take it from your price

Payment plans

Coming soon

+1%on orders paid in instalments

  • Deposits and monthly payments
  • Automatic retries
  • Buyers manage their own plan

Calculator

See what you receive

This runs the same code that charges at checkout, so the figures here are the figures you'll get.

Mela fee

Added on top, buyers pay it. Taken from price, you do. Either way, buyers see one all-in price from the first screen.

Buyers pay
£20.65
You receive
£20.00
Our fee
£0.65
You receive on 1,000 tickets
£20,000.00
Our fees on 1,000 tickets
£650.00
Our fee as a share of the ticket
3.25%

Stripe charges its own card processing on top, from your Stripe account, at the rate on your Stripe pricing page.

Questions

Straight answers

Is there a monthly fee or a contract?

No. You pay our fee on paid tickets as they sell, and nothing else. Stop whenever you like.

Who pays the fee, me or my buyers?

You choose for each event. Added to the buyer’s price, you receive your full ticket price. Taken from your price, buyers pay exactly what you set. Either way, buyers see one all-in price from the first screen.

What does Stripe charge?

Payments go through your own Stripe account, and Stripe charges its card processing there, at the rate on its UK pricing page. It depends on the card, so we don’t guess it here.

When do I get paid?

Money goes straight to your Stripe account at the moment of sale, and Stripe pays it out to your bank on your Stripe payout schedule. We never hold your ticket money.

What happens to the fee when I refund?

You choose whether a refund includes the booking fee, and the dashboard shows the amount before you confirm. Refunding everyone for a cancelled event includes it.

Are any features held back for bigger plans?

No. Shared capacity, add-ons, promo codes, refunds, team roles, the audit log and the door app come with every event.

Free to start. Fair when you sell.

Set up your event, connect Stripe and publish. You pay nothing until a paid ticket sells.