The door app
The door doesn't need signal
Festival fields, basements and packed streets all lose signal. The Mela door app keeps scanning, keeps the queue moving, and sorts it out when the bars come back.
Let them in
Weekend Pass · Amara Okafor
How it works
Four steps, no training day
- 01
Install it from the browser
Door staff open the door app on their own phone and add it to the home screen. Nothing to download from a store.
- 02
It packs the guest list
Before doors, each phone downloads names, door codes and admissions so far, sealed on the device. No emails, phone numbers or money.
- 03
Scan, with or without signal
Every ticket’s signature is checked on the phone. Online, the server decides in an instant. Offline, the phone decides and remembers.
- 04
It catches up by itself
When signal returns, scans sync. A ticket let in at two doors is flagged, with where it was first used.
At the gate
Made for a queue
- Full-screen answers
- Green to let them in, amber when a ticket’s been used, with when, where and by whom.
- Gates
- Limit a gate to some tickets. Show a Weekend Pass at the VIP entrance and it says where to send them.
- Door staff
- Give each person only the events and gates they work. They never see sales or contact details.
- Search
- Find a guest by name, order or door code when a phone has died, then let them in by hand.
- Undo
- Let someone in by mistake? Undo it, and the ticket works again.
- Live arrivals
- Your dashboard counts arrivals by gate as they happen.
Questions
Before your first door
How long does it work without signal?
Twelve hours from the last time the phone reached us. After that it asks for signal before scanning again, so a lost phone can’t keep letting people in.
Can someone get in twice while the phones are offline?
Each phone knows what it has scanned, so the same ticket at the same door is refused. A ticket shown at two offline doors gets in at both, and is flagged on both as soon as either syncs.
What happens if a phone is lost?
The guest list is encrypted on the phone with a key that can’t be copied off it. Signing out removes everything, and a removed staff member’s phone drops the event within 15 seconds of getting signal.
Does it cost extra?
No. The door app comes with every event, free ones included.
Doors open. Phones ready.
Every event comes with the door app. Set up gates and staff from your dashboard in a few minutes.